A Bengaluru couple, who travelled to Udaipur in Rajasthan, had a harrowing time after IndiGo airlines failed to deliver their checked-in luggage even after reaching the destination. They had to purchase new clothes and toiletries during their stay. Upset over the service deficiency, the duo took the matter to the consumer court and won a compensation of Rs 20,000 apart from Rs 5,000 towards court expenses.https://ift.tt/EHeBfJu